Tuesday, January 25, 2011

Alpine Access Is hiring!


* Minimum 1 year of customer care experience required
* Ability to navigate multiple windows and multi-task required
* Previous call center experience desired
* Work from home experience desired
* Previous experience in technical support, banking/financial, cell phones OR billing required
* Candidates currently working for another at-home competitor will not be eligible for hire at this time

Required Skills

* Ability to ask for payment and negotiate payment schedule
* Ability to empathize and establish positive rapport with customer
* Excellent listening skills
* Excellent customer service, interpersonal, and communication skills
* Excellent verbal and written communication including grammar and voice quality
* Ability to learn via live, instructor-led phone/conference call
* Excellent attention to detail
* Ability to multi-task in a fast-paced and changing environment
* Good typing, data entry and spelling skills

Computer Skills

* Excellent to high computer skills, use Internet daily, able to download programs and email file attachments
* Skilled using chat and instant message communications
* Knowledge of keyboard short-cuts, such as cut-and-paste
* Ability to trouble-shoot computer glitches independently before calling for assistance
* Able to work with seven to fifteen browser windows open on desktop and can toggle between multiple windows

Work Requirements

* Legally able work in the United States
* High School Diploma or equivalent
* 18 years or older
* Must have home PC and Internet connection that meet requirements
* Drug Screen, Background Check, and Credit Check
* Successful drug, background and credit check is required and contingent on job offer

To apply you can click here!


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